For those new to the kiosk industry, and even for some self-service veterans, keeping up with all of the terms, phrases and use cases can be extremely confusing. That’s why we’ve gathered the most commonly used words and acronyms in the self-service industry and defined them for you in one place, which we have dubbed, the Kiosk Dictionary.
A kiosk is a physical structure, often including a computer and a display screen, that displays information for users. More sophisticated kiosks let users interact and include touch screens and sound.
Digital signage uses technologies such as LCD, LED and Projection to display content such as digital images, video and streaming media.
Interactive Digital Signage
Interactive Digital signage uses touch-screen technology to display interactive digital information.
A software development kit is a set of software development tools that allows the creation of applications for a certain software package, software framework, hardware platform, computer system, operating system, or similar development platform.
Whitelist and Blacklist
A software platform should offer the option to whitelist and blacklist particular websites. Whitelisting enables businesses and organizations to create a specific list of web pages or URLs users are allowed to view. Blacklisting allows businesses and organizations to create a list of URLs users are specifically denied. For instance, if a kiosk is being used by internal employees for HR purposes, the employer might blacklist social media websites or simply whitelist the specific web pages employees are supposed to use.
User Interface (UI)
The user interface is the means by which the user and computer system interact, specifically the use of components and software.
Design thinking is used to create kiosk custom solutions by developing a series of conceptual and environmental renders. This is a critical step in figuring out what type of lighting or signage is needed to make the kiosk visible and attractive to users.
Design engineers create a fully functional 3-D CAD model, accounting for every screw, weld point, component, bracket and hinge throughout the entire kiosk.
Original Equipment Manufacturer (OEM)
An original equipment manufacturer is a company whose goods are used as components in the products of another company, which then sells the finished item to users.
An open frame monitor is a display device mainly situated in a bare metal enclosure and does not usually include a bezel.
Touch screens use touch technology to display device that allows a user to interact with a computer by touching areas on the screen.
Resistive touchscreens are made of multiple layers that are separated by thin spaces. When pressure is applied to the surface of the screen, it causes the layers to touch, which tells the device where the user is touching.
Dots Per Inch (DPI)
Term used to describe the image quality from printers.
Thermal Paper Printer (TTP)
Thermal Paper Printer is a printer in which small heated pins form characters on heat-sensitive paper.
EMV is a global standard for credit and debit payment cards based on chip card technology used to protect against fraud.