Kiosk Manufacturer and Software Developer Deploys Interactive Tourism Kiosks Throughout Richmond County.
Aberdeen, North Carolina – November 15, 2016 – Meridian, the Customer Experience Leader in self-service solutions, deployed Mzero InterAct on indoor and outdoor kiosks throughout Richmond County, NC. Richmond County Tourism Development Authority worked with Meridian to create a wayfinding solution for visitors and locals.
The interactive kiosks provide Richmond County with a new way to engage tourists and connect locals by promoting events, shops, restaurants and attractions. The installment includes three outdoor models located at the Richmond Plaza Shopping Center, the Rockingham Dragway and the Hamlet Depot, as well as twelve indoor models placed throughout Rockingham, Hamlet, Ellerbe and Hoffman, NC. The Richmond County Tourism Development Authority also has a mobile unit for promoting local attractions at events outside of the county.
“We’re very excited to be part of this project; it’s a huge technological initiative for Richmond County,” said Meridian CEO Chris Gilder. “We’re eager to see how the technology helps connect Richmond County locals and tourists with businesses in the community.”
InterAct is installed on Meridian’s Presenza kiosks which offer interactive touch screens for easy interaction with digital information. The InterAct software allows Richmond County to feature local dining spots, hotels, attractions and entertainment. Each listing can display photos, videos, an interactive maps and written content. “This is a great way for residents to get involved with their community and for businesses to engage with their customers,” added Gilder.
InterAct is Meridian’s highly configurable, easy-to-use, interactive digital signage software application. The self-service software can be displayed on a thru- glass, countertop, wall mount or stand alone unit.
The solution was unveiled in October when city and county officials, members of the Chamber of Commerce and the Tourism Authority cut a ceremonial ribbon on Richmond County’s new interactive kiosk system at Richmond Plaza Shopping Center. Richmond County plans to add interactive kiosks to more locations next year with hopes to further expand the initiative.