THE CHALLENGE
THE CHALLENGENEXTEP SYSTEMS, an industry leader in order management solutions, was founded to meet the emerging demand for self-order technology. Their single-platform, cloud-based architecture delivers scalable food service technology to multiple industries, including fast casual, quick service, managed food service, airport concessions and grocery. NEXTEP SYSTEMS needed an OEM partner to provide a reliable outdoor solution to meet the requirements of their comprehensive software platform.
THE SOLUTION
In 2010 NEXTEP SOLUTIONS partnered with Meridian to leverage the company’s experience in outdoor solutions. Meridian and NEXTEP SOLUTIONS worked together to install NEXTEP SOLUTIONS’ self-ordering technology on Meridian’s flagship drive thru kiosk, the Atlas Outdoor Kiosk. The Atlas engages and extends service to customers with self-ordering options. The classic design provides an accessible, durable and reliable solution.
THE RESULTS
NEXTEP SOLUTIONS and Meridian installed the Atlas in over 100 Subway locations throughout the U.S. The drive thru ordering solution enables employees to reallocate the time previously spent on taking orders and provides customers more efficient and accurate service, leading to greater ROI.
